POLICIES

AT THE KOKANEE INN

CHECK-IN/CHECK-OUT TIMES


Check-in is between 4:00 pm – 6:00 pm daily and early check-ins are welcomed – just give us a call to let us know!

Late arrivals by advanced arrangement ONLY please!


Check-out is 11:00 am; please let us know in advance if you will require more time.

CANCELLATION POLICY


We require 10 days notice to cancel a reservation. A $15.00 fee for processing cancellations may be charged. If a cancellation is made less than 10 days from the reservation date, we will require payment for all nights that cannot be rebooked to another guest. We will happily honor nights paid for during our off-season (October – April) – some of the most beautiful times of the year here – often with a room upgrade. We do not refund for early departure or weather-related cancellations during April – October. Cancellations for the week of Chief Joseph Days will not be refunded.

We are a small inn and cancellations greatly affect us – thank you for your understanding!

RESERVATION POLICY


Reservations will be held for 48-hours pending receipt of VISA or MasterCard information or a check equaling one night’s lodging (call us at 541.432.9765 to let us know if you will be mailing a check – thanks!)

Two (2) night minimum stay is required on weekends, three (3) night minimum stay over holidays. Based on our previous experience as visitors to Wallowa County, we strongly recommend at least three (3) nights whenever you stay! If you are spending the time to get here, take the time to enjoy it!

Occupancy – the room fee includes occupancy noted in the room descriptions.

Adults and children welcomed. All families are welcomed, but please note Kokanee Inn has not been “baby-proofed” and we have an open stairway (no gates).

PET POLICY


We cannot accommodate pets, thank you for your understanding.

DIETARY RESTRICTIONS, MOBILITY & MEDICAL ISSUES


We will do our best to accommodate special diets. Please let us know at time of reservation if you have dietary requirements, allergies, or medical conditions of which we should be made aware of.

All guest rooms are up one flight of stairs.

WIFI ACCESS


Free for all guests – just ask us for the password when you arrive.

SMOKING/VAPING POLICY


We are smoke and vapor-free inn.

WEATHER & ROADS


It is a good idea to check the weather before you arrive.

For road conditions, visit www.tripcheck.com or call 1.800.977.6368.

PARKING & STORAGE


We have ample parking & storage space at the inn with easy turnaround for cars, trailers and boats. Storage for bikes, boats and other outdoor equipment is also available. Please let us know in advance of any significant storage needs.

GENERAL LIABILITY


Travel – and life in general – are risk propositions. It is your responsibility to be safe and make good decisions. We at Kokanee Inn do not accept liability for injury, death, loss, etc. during your stay here.

THANK YOU AND WE HOPE YOU ENJOY YOUR STAY WITH US!