General Policies
- Pets: We now accommodate pets in our Cabin and Strawberry Mountain Apartment! Pets must be attended by a human at all times and are not welcome in common areas inside the building. Please clean up after your pet and dispose of waste in outside dumpster. There is a nightly pet fee of $35 for pet-friendly room reservations.
- Smoking: We do not have a smoking area, thank you for understanding
- Adults and children welcome. All families are welcome but please note Kokanee Inn has not been “baby-proofed”, and we have an open stairway (no gates).
- Stairs: All rooms except Red Mountain, Badger Mountain, Strawberry Mountain Apartment and the Cabin are up one flight of stairs. We do not have an elevator.
- Technology & Appliances: We are happy to offer free WIFI to our guests. We are a television-free facility. Coffee, tea, refrigerators and a microwave are all available in guest common areas.
- Laundry: We do not have guest laundry available on-site, but the Joseph Laundromat is a short walk down Main Street.
- Check-in: We will TEXT you at the cell phone number provided on your reservation when your room is ready. This is typically by 2pm, sometimes later if we’ve had a busy morning! Please check your phone for our arrival message. Check-in is self-guided.
- Check-out is 11:00 am; please let us know in advance if you will require more time.
Cancellation Policy
General cancellation policy:
- When you confirm a reservation with us, we typically take the first night’s stay as a deposit.
- Should you need to cancel, we will refund your deposit for cancellations made 7 days or more prior to your arrival date.
- If cancellations are made less than 7 days prior to arrival date we will retain your deposit.
- Reservation changes/adjustments can be made at any time with no fee.
- Same day cancellations may incur total reservation charges if we are unable to re-book the room.
- We do not accept cancellations based on air quality concerns unless the AQI is above 300.
- We are happy to reschedule reservations at any time for air quality concerns.
Weather and Roads
It is a good idea to check the weather before you arrive.
For road conditions, visit www.tripcheck.com or call 1.800.977.6368.
Parking and Storage
We have ample parking & storage space at the inn with for cars, trailers and boats. Storage for bikes, boats and other outdoor equipment is also available. Please let us know in advance of any significant storage needs.
General Liability
Travel – and life in general – are risk propositions. It is your responsibility to be safe and make good decisions. We at Kokanee Inn do not accept liability for injury, death, loss, etc. during your stay here.
Thank you and we hope you enjoy your stay with us!